Privacy Policy

Introduction

TechStop ("Company," "TechStop," or "service provider") is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and disclosed when you use TechStop services including web development, virtual assistance, cloud solutions, IT consulting, and data management.

By using TechStop services, you agree to the collection and use of information in accordance with this policy. Please also review our Terms & Conditions.

Information Collection and Use

Personal Information

TechStop may collect the following types of personal information:

• Contact information (name, email address, phone number)
• Business information (company name, job title, industry)
• Project requirements and technical specifications
• Payment and billing information
• Communication records and support interactions

Technical Information

When providing services, TechStop may collect:

• Website analytics and performance data
• Server logs and system information
• Application usage statistics
• Cloud infrastructure metrics

How Information is Used

TechStop uses collected information for:

• Providing web development and technical services
• Managing virtual assistance tasks and communications
• Implementing and maintaining cloud solutions
• Delivering IT consulting and support services
• Processing payments and managing billing
• Improving service quality and performance
• Communicating about projects and updates
• Complying with legal obligations

Data Protection and Security

TechStop implements appropriate technical and organizational measures to protect personal information:

• Encrypted data transmission and storage
• Secure cloud infrastructure with access controls
• Regular security audits and monitoring
• Employee training on data protection practices
• Backup and disaster recovery procedures

Information Sharing

TechStop does not sell personal information. Information may be shared in these circumstances:

• With trusted service providers who assist in delivering services
• When required by law or legal process
• To protect rights, property, or safety
• With explicit consent for specific purposes

Data Retention

TechStop retains personal information for as long as necessary to provide services and fulfill legal obligations. Project data and communications are typically retained for:

• Active projects: Duration of engagement plus 2 years
• Financial records: 7 years for tax and accounting purposes
• Support communications: 3 years for service improvement

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your information
• Object to processing of your data
• Request data portability
• Withdraw consent where applicable

Cookies and Tracking

TechStop uses cookies and similar technologies to improve service delivery and user experience. This includes:

• Essential cookies for website functionality
• Analytics cookies to understand usage patterns
• Performance cookies to optimize service delivery

Third-Party Services

TechStop may use third-party services for cloud hosting, analytics, and payment processing. These providers have their own privacy policies and data protection measures.

Policy Updates

This Privacy Policy may be updated periodically. Significant changes will be communicated through email or website notifications. Continued use of TechStop services constitutes acceptance of any updates.